Preparing
Readiness desk
Most delays come from things that were not ready, not from code. Start with the data-readiness checklist, then filter the notes below.
Data-readiness checklist
Practical notes
- Release
App store submission: what usually gets asked
Developer account, privacy policy URL, screenshots at required sizes, age rating answers, test login for reviewers.
- Websites
Website go-live list
Domain DNS, HTTPS certificate, contact form tested by a real message, redirects from old URLs, 404 page.
- Design
Briefing a designer in one page
Who uses it, the three most important tasks, words to avoid, examples you like and why.
- IT support
Before you call IT support
Device model, what changed, exact error wording, when it started, whether others are affected.
- Data
Personal data inventory template
Columns: data item, source system, why kept, who can access, when it is deleted.
- Mobile
Choosing which devices to test on
Check what your users actually own; include one older, smaller phone.
- IT support
Password and account hygiene
Use a password manager, turn on two-step verification, remove leavers promptly.
- Websites
Writing page content people finish reading
Lead with the answer, short paragraphs, descriptive link text.
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